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Firestick Help Customer Service
firestick support 04/17/2019 10:55 PM CST

Amazon Firestick Support Number

What to do when Amazon Fire Stick Screen is Blank?

If you have recently purchased an Amazon Fire TV stick and you are facing the issue of the black screen, then there is nothing to be worried about. This is a mere malfunction that can be solved by using simple troubleshooting methods. The steps to be followed are given below:

  • Ensure that you TV is functioning, channel you TV to the HDMI input option where you have connected your Fire TV device.
  • If you are using an HDMI cable to connect the Fire TV stick, make sure that the cable is properly functioning. If not get another cable and try again.
  • Try and unplug the device from the HDMI port for some time.
  • Also try using the TV on a different screen resolution.

If even after following the said steps the issue pertain it is suggested that you connect with the Amazon Fire TV Customer Service and avail the professional guidance from the experts.                                                          

READ MORE: Amazon Firestick Support

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